Simplifying Patient Feedback for Exceptional Hospital Care
Healthcare Feedback Solutions
Out Patient Feedback
Capture feedback from outpatients during their visits to assess waiting times, staff interaction, consultation experience, and overall satisfaction. Whether it’s a routine check-up or a one-time visit, every voice matters.
In Patient Feedback
Inpatients stay longer and interact with multiple departments and staff. That makes it essential to track their experience throughout. By collecting feedback during their stay, you can resolve discomfort, delays, or service gaps in real time—leading to better care and stronger patient trust.
Discharged Patient
Inpatients stay longer and interact with multiple departments and staff. That makes it essential to track their experience throughout. By collecting feedback during their stay, you can resolve discomfort, delays, or service gaps in real time—leading to better care and stronger patient trust.
LAMA/ DAMA
When patients leave the hospital either through LAMA (Leave Against Medical Advice) or DAMA (Discharged Against Medical Advice), it often points to deeper concerns—like fear, confusion, financial stress, or dissatisfaction. This feedback system helps you understand those reasons clearly, so you can act fast, improve internal processes, and reduce premature exits.
Emergency Ward
Emergency wards move fast, and patients don’t stay long. This system helps you collect their feedback immediately after treatment—before they leave the hospital. It gives you quick insights into delays, staff response, and overall care, so you can improve emergency services without losing time.
At Retour Solutions, we help healthcare providers make informed decisions by capturing real-time patient feedback at every stage—right from the moment they walk in until they leave.
Our powerful feedback modules are tailored to ensure hospitals stay informed, responsive, and always improving.
Our Clients
